Contact Bluebell Haven Care
Contact Bluebell Haven Care about home support, Personal Assistant introductions, staffing and recruitment, careers or general enquiries across Crawley, Horsham and West Sussex. We will listen, direct your enquiry to the right pathway and explain the next steps clearly.
Choose the right enquiry route
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Request Home Support
Start a Home Support EnquiryTell us about companionship, practical help, community access or everyday support required in Crawley, Horsham or nearby West Sussex.
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Request a PA Introduction
Start Your PA SearchBegin a supported search for a Personal Assistant based on the proposed role, preferred working pattern and what matters to the individual.
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Request Care Staff
Submit a Staffing EnquiryTell us about temporary cover, planned workforce requirements or permanent recruitment for your care or support organisation.
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Careers & Development
Explore CareersExplore current and future care, support, Personal Assistant and professional-development opportunities with Bluebell Haven Care.
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Professional Referrals & Partnerships
Make a Professional EnquiryProfessionals and organisations can refer an adult for Home Support or a Personal Assistant introduction, request service information or discuss community, workforce and referral partnerships.
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General Enquiries
Send a General EnquiryUse our general contact form for an existing enquiry, website or accessibility support, media enquiries or questions that do not fit another pathway.
Contact details and service information
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Email us
Email Bluebell Haven CareFor general questions, existing enquiries and help choosing the right Bluebell Haven Care pathway, email:
support@bluebellhavencare.co.uk -
Our service area
View Areas We CoverWe respond to enquiries from Crawley, Horsham, West Sussex and surrounding areas. Availability depends on the service, postcode, timing and current workforce capacity.
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Business correspondence
Bluebell Haven Care Ltd
128 City Road
London
EC1V 2NX
United Kingdom
Services are delivered at customers’ locations. Please do not attend the address without a confirmed appointment.
GENERAL ENQUIRY FORM
How can we help?
Use this form for general questions that do not fit one of our dedicated enquiry routes. Fields marked with an asterisk are required.
What happens after you contact Bluebell Haven Care?
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1. We review your enquiry
We identify the subject of your message, check whether it relates to an existing enquiry and determine the most appropriate Bluebell Haven Care pathway.
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2. We direct it appropriately
Your enquiry is passed to the appropriate person or service area so that the response reflects the information or support you are seeking.
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3. We explain the next step
We contact you using the details provided and explain any relevant form, conversation, assessment, document or action required next.
IMPORTANT CONTACT INFORMATION
Emergencies, urgent medical help and safeguarding concerns
Is this contact form monitored as an emergency service?
No. Bluebell Haven Care’s website forms and email address are not monitored as emergency services.
Do not wait for a response from Bluebell Haven Care where someone is in immediate danger, seriously ill or at risk of serious harm.
When should I call 999 or NHS 111?
Call 999 for a life-threatening emergency or where someone is in immediate danger.
Use NHS 111 online or call 111 when urgent medical help is needed but the situation is not life-threatening, or when you are unsure which NHS service is appropriate.
Adult safeguarding in West Sussex
If an adult is in immediate danger, call 999.
For an adult who may be experiencing or at risk of abuse or neglect, use West Sussex County Council’s adult safeguarding referral route.
Members of the public can call 01243 642121. An urgent concern requiring a same-day response outside usual working hours can be reported to the Adult Social Care out-of-hours manager on 033 022 27007.
Professionals should follow their organisation’s safeguarding procedure and use the official professional route.
View Bluebell Haven Care safeguarding guidance
Bluebell Haven Care is committed to promoting safety, dignity and wellbeing. This page explains how to recognise and raise a safeguarding concern, what information to provide and where to seek urgent help in West Sussex.
How do I raise a concern about a child in West Sussex?
If a child is at immediate risk of harm, call 999.
For an urgent safeguarding concern requiring a same-day response during office hours, Monday to Friday from 9am to 5pm, contact the West Sussex Integrated Front Door on 01403 229900.
Outside office hours, including evenings, weekends and bank holidays, contact the Emergency Duty Team on 033 022 26664. If you have difficulty reaching that number, call 07711 769657. This alternative number does not accept text messages.
For referrals, reporting routes and further guidance, visit Request support or raise a concern about a child.
View Bluebell Haven Care safeguarding guidance
Bluebell Haven Care is committed to promoting safety, dignity and wellbeing. This page explains how to recognise and raise a safeguarding concern, what information to provide and where to seek urgent help in West Sussex.
How can I make a complaint or provide feedback?
Please provide enough information for us to understand the issue, but do not include unnecessary medical records, identity documents or other confidential material through the website.
Submit a complaint or share feedback
LOCAL SUPPORT AND STAFFING ENQUIRIES
Serving Crawley, Horsham and West Sussex
Bluebell Haven Care responds to enquiries about home support, Personal Assistant introductions, staffing and recruitment, careers and service availability across Crawley, Horsham and nearby West Sussex communities.
Availability varies according to the location, service required, proposed timing and current workforce capacity. Use our Areas We Cover page or contact us with the relevant postcode for a clear response.